IDPNC Help Desk

The IDPNC Help Desk is a centralised resource through which all problems, queries, comments, information or suggestions relating to the IDPNC are channelled.  The role of the Help Desk is to ensure that IDPNC clients get efficient and courteous service, while the centralised nature of the service ensures optimal resource ultilisation. 

Contacting the Help Desk

You can e-mail the Help Desk by using the following link,  IDPNC Help Desk.

Please include the following details when sending e-mails.

• Your Name
  
• Area Code and Telephone Number
  
• Description of the problem/issue/comment, query or suggestion.

Depending on the nature of the call and the type of reply required the Help Desk will respond via telephone or e-mail.